Frequently Asked Questions
I HAVE SENT TO YOU AN EMAIL BUT I DIDN'T RECEIVE A RESPONSE.
We always answer for the incoming emails. Sometimes, the email providers are put emails to spam or bulk folder. We're keep checking this folder continuosly, so you should do the same. If you don’t get answer within 24 hours (on working days), you can find us on the CHAT, or you can send offline message here:
WHAT IS TRUETL?
TrueTL is an indicator pack, that contains the only one True Trendline Indicator on the forex market wich draws all trendline automatically. More info about our indicators
WHAT IS THE TRENDLINE?
The trendline is a straight line that connects two or more price points or peaks and bottoms. More info on the example menu.
WHY SHOULD I USE TRENDLINE?
Because it's a traditional tool in the technical analysis such as S/R levels, candlestick pattern, pivot points, peak/bottom analysis, etc. These tools are better than a "noname" forex indicators, because the professional traders who are moving a lot of money - behalf of an institution - they are using these until now.
TRUETL INDICATOR IS RECOMMENDED FOR EVERYONE?
Yes, for beginner and advanced traders equally, because it:
- helps to analyze the chart for the beginners
- helps to make decisions more quickly
- decreases the mistake's possibility
- saves time and more comfortable
THIS IS THE HOLY GRAIL?
No, the holy grail is not exist, and if you accept a tip, give up the search for. At the begining you have to learn and test a lot, hardly. But if you know exactly how to use the basic tools, and you can develop your custom strategy (exact entry-exit, and money management) which is comfortable to you, and if you have superior mental ability, then the forex trading is the best and easiest job in the world.
WHERE CAN I FIND A DESCRIPTION OF THE STRATEGY?
It has no description, because TrueTL is not a trading system. Our strategies is comfortable for us, but we are not sure that it would be comfortable to you too. So, nobody can tell you, how to trade or which decision is “right or wrong”. You can find many idea on many site, but you have to develop your complete personality, and your unique trading style. You can find some ideas on the EXAMPLE page.
HOW MANY PIPS COULD THIS DO MONTHLY?
It's up to you and your own developed strategy. It's only draw the trendlines or divergences, and after this, there are million ways to use it. We showed a possible way to begin to develop your strategy, and other some ideas on the EXAMPLE page.
WHAT IS THE DIFFERENCE BETWEEN TRUETL AND DEMARK TRENDLINES?
TrueTL draws all trendlines, not just two of them and not inaccurately like Demark does. TrueTL analyses the movements from the first candle in the chart’s history, and it sets the end of the trendline to the last pullback. It marks all 3 touches-trendlines and the lowest / highest trendlines too.. and so on... We explained all features in the detailed user's guide video, so the difference is absolutely obvious.
truetl is compatible with renko chart?
Yes, from the 1.3 version TrueTL is compatible with renko chart. You can see our developments on the UPDATE page.
WHAT KIND OF PAIRS ARE RECOMMENDED TO USE WITH TRUETL?
Because the trendline is a traditional tool for a traders, this indicator is useful to any forex pair, cfd, stocks, in any timeframe.
HOW MUCH IS IT COST?
There are three options to license. Because we trust our product, we allow a low-cost 30 days payment for 8€ / 10$. You can pay with this method continuously. If you like it you can purchase a 365 days license for 80€ / 100$, or a Lifetime license for 130€ / 160$. If you have purchased the 30 days option, and after you like to purchase the lifetime license, we can decrease the 80€ to 75€ of course.
I HAVE SEEN THIS INDICATOR CHEAPER.
You can be sure they are fake versions, and they are not going to work flawlessly. Some part of the algorithm, which is running on the server, can not be accesed. More info about our ex4 protection.
HOW CAN I PAY?
In default, we accept PayPal (and within Credit Card). If this is not available for you, we accept: Moneybookers (Skrill), Alertpay or Webmoney too. In this case, please contact us: firstname.lastname@example.org or just enter your email address on BUY page for the instructions.
WHY SHOULD I PAY FOR IT? I CAN FIND MANY FREE TRENDLINE INDICATOR.
Yes, you can find some solutions for free, or not free, but we have to say that they are not close to the TrueTL's knowledge. These are might be similar at first sight, but after a complete examination the difference is totally clear for everyone.
I BOUGHT TRUETL. CAN I GET THE UPDATES?
Yes, of course. You can see continuously our developments on the UPDATE page. If new update is released, you can download it from this page after you entered your username.
WHAT HAPPENS WITH MY LIFETIME LICENSE, IF YOUR SITE IS SHUTDOWN BY AN UNPREDICTABLE EVENT?
Of course, we have got an offline version of indicators. We absolutely do not plan to stop our services, but if this happens, we can send these offline versions to every costumer who has a lifetime-license.
ARE YOU USING your INDICATORs?
Yes, absolutely. Originally we made a trendline tracer script for ourselve in 2010. Since then our trading is easier and more relaxed.
IF YOU ARE SUCCESFUL WITH THIS TOOL, WHY ARE YOU SELLING IT?
This logic is true only for an EA, because that does not contain any human factor, and each instance do the same thing at same time. If anyone make a profitable EA, the danger may be real, because sooner or later that will make an impact on the market, which is not favorable for us. Our indicator has a million ways to use, so this danger is not real.
I HAVE SOME IDEA FOR NEW FEATURES. CAN I SHARE IT?
Yes, we need your feedback. So if you have any idea, don't hesitate to contact us. Of course, this does not mean that we will make everything automatically, but if we feel that your idea would be useful for many people, then we will move on. There were many examples for this.
MY COMPUTER HAS SLOWED DOWN WHEN I ATTACHED TRUETL. HOW IS IT POSSIBLE?
The auto-refresh option refreshes only at every new bar. If you use an other indicator which use force refresh on every tick, then the TrueTL's hard calculation will run on every tick. Please find out which indicator use the force refresh and remove it. If you insist to this indicator, please let us know, we could try to help.
DO YOU ACCEPT PERSONAL PROGRAMMING REQUESTS?
Yes, we are open to mt4 custom programming. If you have a vision of script, indicator, or EA, or if you want to protect your ex4 file, please feel free to contact us.